Shipping policy
Shipping Policy
Shipping & Delivery Policy:
This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should hence be read alongside our main Terms of service policy.
This policy will apply to all orders placed with us by you.
Domestic Shipping Policy:
1. Estimated Shipping time
All Domestic orders are shipped within 24 to 48 hours. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. How long will delivery take?
From the time of shipping, domestic orders takes 2-7 days for orders to reach you.
If you have placed an order with multiple items, please note that your items may
arrive in multiple shipments. The estimated delivery times are indicative, and
sometimes unavoidable delays might be beyond our control. We will keep you
informed in case of any delays.
3. What are your shipping charges?
We charge shipping fees based on order value and/or quantity. Shipping charge will be calculated at checkout and its mentioned in the product page.
4. Where are my tracking details?
As soon as the order is shipped, you will receive an email/SMS/WhatsApp message with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such.
You can also Track the order on our website.
International Shipping Policy:
1. Do you ship Internationally?
At this time, we don’t ship internationally. However, if you are interested in buying it, please reach out to us directly via email or WhatsApp:
Email: RealNutriCo@gmail.com ; WhatsApp: +918903616536
2. What is the estimated delivery time outside India?
The delivery timeline will vary based on your location. We will inform you of shipping time once you have placed the order and we have checked with our courier partners.
3. What is the shipping rate for international shipping?
The shipping rates will also be informed once you’ve placed an order. We will give you the complete charge breakup after receiving the same from our courier partner.
Depending on the laws applicable to your location, additional charges including
taxes, custom duties or VAT may be applicable. All such additional charges are
not included in the shipping fee and will need to be borne by the customer on
delivery.
Please note if you are unable to clear the custom fees/ charges at the time of accepting your order, then your order will not be cancelled and money will not be refunded.
Delivery options:
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products. You will see any options, when available, at the checkout stage.
If you have any further questions or comments, you may contact us by:
Phone: +918903616536
Email: hello@RealNutri.Co